Training Programmes

'Successful Leader' Training Programme

  • Effective team creation and development
  • Strategic Management
  • Staff Motivation. Tangible and intangible incentives
  • Conflict management
  • Financial management for the leaders
  • Art of management


'Active Sales Techniques' Training Programme

  • Active Sales Techniques
  • B2B
  • Telephone sales technique
  • Negotiate easily or the art of negotiation
  • Work with customer objections and resistance
  • Methods of new customers active search.
  • Effective work with the client.
  • Marketing for sales managers
  • Strategic management of sales


'Personnel Management' Training Programme

  • Building a system of training and staff development
  • Recruiting
  • Staff Adaptation
  • Motivation and staff assessment
  • The behaviour strategy in conflict situations. Stress carrying capability.
  • Staff paperwork. Fundamentals of Labour Code.
  • Selfmanagement and timemanagement


'Time Management' Training Programme

  • Training of successfulness and confidence.
  • Stress Managing


'Hotel and Restaurant Business' Training Programme

  • Preparation and launch of the hotel and restaurant complex
  • Effective communication in the hotel and restaurant business
  • Professional standards in the waiter's work


7 Halytska Sq., Lviv, 79008, Ukraine
Tel: +38 (032) 235 79 74